Privacy policy

As of May 25, 2018

Since May 25, 2018, the uniform requirements of the EU General Data Protection Regulation (GDPR). In the following data protection information, we will inform you about the Smart Mobility Solutions 

Schenkenstrasse 46

88213 Ravensburg

 ("SMS" and / or "we" and / or "responsible person") processing of personal data carried out in accordance with the GDPR and the Federal Data Protection Act (BDSG 2018).

Please read our data protection information carefully.

You can request information (Art 15 GDPR, Section 34 BDSG 2018) about your personal information stored by us here or at

1. Name and contact details of the person responsible for processing

    This data protection information applies to data processing by the

    EV Smart Mobility GmbH

    Schenkenstrasse 46

    88213 Ravensburg

    represented by:

    Simon Schmid


    2. Contact details of the data protection officer

    You can contact the data protection officer (s) of the person responsible at

    EV Smart Mobility GmbH 

    Simon Schmid

    Schenkenstrasse 46

    88213 Ravensburg

    to reach.

    3. Purposes of data processing, legal bases and legitimate interests that are being pursued by the person responsible or a third party and categories of recipients

    3.1. Calling up our websites / applications

    3.1.1. Log files

    Each time a website / application is accessed, information is sent to the server of our website / application by the respective internet browser of your respective end device and temporarily stored in log files. The data records saved contain the following data, which are saved until they are automatically deleted: date and time of the call, name of the page called up, IP address of the requesting device, referrer URL (URL of origin from which you accessed our website came), the amount of data transferred, loading time, as well as product and version information of the browser used and the name of your access provider.

    The legal basis for processing the IP address is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest arises from

        • Ensuring a smooth connection,
        • Ensuring comfortable use of our website / application,
        • Evaluation of system security and stability.

    A direct conclusion about your identity is not possible based on the information and we will not draw it.

    The data is saved and automatically deleted after the aforementioned purposes have been achieved. The standard deadlines for deletion are based on the criterion of necessity.

    3.1.2. Cookies, tracking, social media plugins

    We use so-called for our website / application. Tracking tools as well as cookies and social media plug-ins. The exact procedures involved and how your data is used for this are explained in detail below.

    3.1.3. Geo-localization


    If you have agreed to the so-called geolocalization in your browser or in the operating system or other settings of your respective device, we use this function in order to be able to offer you individual services related to your current location. We process your location data processed in this way exclusively for this function. If you stop using it, the data will be deleted.

    3.2. Online presence and website optimization

    3.2.1. Cookies - general information

    We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions as well as to statistically record the use of our website. Cookies are small text files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity.

    Most of the cookies we use are deleted at the end of the browser session (so-called session cookies). Through this we can e.g. offer the cross-page shopping cart display, in which you can see how many items are currently in your shopping cart and how high your current purchase value is Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent or cross-session cookies). These cookies in particular serve to make our offer more user-friendly, more effective and safer. Thanks to these files, it is possible, for example, to display information on the site that is specifically tailored to your interests.

    You can of course set up your browser so that it does not store our cookies on your device. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you let your browser notify you when you receive a new cookie or how you can delete all cookies that have already been received and for can block all others.

    To do this, please proceed as follows:

    In Internet Explorer:

    1. In the “Tools” menu, select “Internet Options”.
    2. Click on the "Data Protection" tab.
    3. You can now make the security settings for the Internet zone. Here you set whether and which cookies should be accepted or rejected.
    4. Confirm your setting with "OK".

    In Firefox:

    1. In the "Tools" menu, select Settings.
    2. Click on "Privacy".
    3. In the drop-down menu, select the entry "Create according to user-defined settings".
    4. Now you can set whether cookies should be accepted, how long you want to keep these cookies and add exceptions to which websites you always or never want to allow cookies to be used.
    5. Confirm your setting with "OK".

    In Google Chrome:

    1. Click the Chrome menu on the browser toolbar.
    2. Now select "Settings".
    3. Click on "Show advanced settings".
    4. Under "Privacy" click on "Content Settings".
    5. Under "Cookies" you can make the following settings for cookies:
        • Delete cookies
        • Block cookies by default
        • Delete cookies and website data by default after closing the browser
        • Allow exceptions for cookies from certain websites or domains

    However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

    If these cookies and / or the information they contain are personal data, the legal basis for data processing is Art. 6 Paragraph 1 Letter f) GDPR. Our interest in optimizing our website is to be regarded as justified within the meaning of the aforementioned regulation.

    3.2.2. Google Analytics

    For the purpose of the needs-based design and continuous optimization of our pages, we use Google Analytics, a web analysis service from Google Inc. (“Google”), on the basis of Article 6 Paragraph 1 Letter f) GDPR. Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. In this context, pseudonymised usage profiles are created and cookies are used. The information generated by the cookie about your use of this website such as

        • Browser type / version,
        • operating system used,
        • Referrer URL (the previously visited page),
        • Host name of the accessing computer (IP address),
        • Time of the server request

    On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: http: // ...

    If you would like to unsubscribe from tracking by Google Analytics, please click here.

    3.3. Social media plug-ins

    We use social plug-ins from the social networks Facebook and Twitter on our website on the basis of Article 6 (1) (f) GDPR in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for the data protection-compliant operation is to be guaranteed by the respective provider.

    The purpose and scope of the data collection and the further processing and use of the data by the respective provider as well as your related rights and setting options to protect your privacy can be found in the respective data protection information of the provider, which we link below.

    By logging out of the social network pages and deleting cookies that have been set, you can prevent social networks from assigning the information collected about you to your user account on the respective social network while you are visiting SMS. If you do not want social networks to assign the data collected via our website directly to your profile, you must log out of the relevant social networks before visiting our website.

    By logging out of the social network pages and deleting the cookies that have been set, you can prevent social networks from assigning the information collected about you to your user account on the respective social network during your visit to If you do not want social networks to assign the data collected via our website directly to your profile, you must log out of the relevant social networks before visiting our website.

    3.3.1. Facebook, YouTube

    Social plugins from Facebook and Google (YouTube) are used on this website. These are offers from the US company Facebook and Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”)).

    When you visit a page that contains such a plugin, your browser connects to Facebook or Google and the content is loaded from these pages. Your visit to this website can possibly be tracked by Facebook and Google, even if you are not actively using the social plugin function. If you have a Facebook or Google account, you can use such a social plug-in and share information with your friends. SMS has no influence on the content of the plugins and the transmission of information.

    Facebook and Google provide detailed information on the scope, type, purpose and further processing of your data on their websites. Here you will also find further information on your rights and setting options to protect your privacy.

    Data protection information from Facebook: https: // ...

    Data protection information from Google: https: // ...

    3.3.2. Twitter

    Functions of the Twitter service are also integrated on this website. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. Your internet browser establishes a direct connection to the Twitter servers and transmits data to Twitter.

    We would like to point out that we have no knowledge of the content of the data transmitted or its use by Twitter. Further information can be found in Twitter's data protection declaration: You can change data protection settings on Twitter in the account settingshttps: // ... to change.

    3.3.3. Whatsapp

    A WhatsApp button (WhatsApp share button) is also used on this website. With this button you can share content from via the WhatsApp application on your mobile phone. The button is a hyperlink. When the button appears on this website, no personal data is yet transmitted to the WhatsApp operator or other third parties. As soon as you use the WhatsApp button, the WhatsApp operator learns what content is being shared and that the button has been used on this website. More information on the handling of personal data by the WhatsApp operator can be found in the operator's privacy policy:

    3.4. contact

    You have the possibility to get in contact with us in several ways. By e-mail, by phone, or by post. When you contact us, we use the personal data that you voluntarily provide to us in this context for the sole purpose of being able to contact you and process your request.

    The legal basis for this data processing is Art. 6 Paragraph 1 Letter a), Art. 6 Paragraph 1 Letter b), Art. 6 Paragraph 1 Letter c) GDPR and Art. 6 Paragraph 1 Letter f) GDPR.


    If users leave comments or other contributions on, their IP addresses are processed on the basis of our legitimate interests within the meaning of Art. 6 Paragraph. 1 letter f). GDPR stored for 7 or 14 days. This is done for our safety if someone leaves illegal content in comments and posts (insults, prohibited political propaganda, etc.).

    3.6. Other user content

    You have the opportunity to publish your own content on at various points (e.g. comments, etc.). If you submit a comment, a recommendation or a rating on articles, we process the personal data that you voluntarily enter in the context of the comment or a rating. In principle, you can publish content on under a pseudonym and / or your first name and shortened last name.

    The legal basis for this data processing (s) is Art. 6 Paragraph 1 Letter a), Art. 6 Paragraph 1 Letter b) and Art. 6 Paragraph 1 Letter f) GDPR. In addition, our terms of use apply to the settings of your own content on, which you can access here:

    1. Recipients outside the EU

    With the exception of the processing shown, we do not pass on your data to recipients based outside the European Union or the European Economic Area. The processing mentioned includes a data transfer to the servers of the providers of tracking and targeting technologies commissioned by us. These servers are located in the USA. The data is transmitted on the basis of so-called standard contractual clauses of the EU Commission and the principles of the so-called Privacy Shield.

    1. Your rights

    5.1. overview

    In addition to the right to revoke your consent given to us, you have the following further rights if the respective legal requirements are met:

        • the right to information about your personal data stored by us (Art. 15 GDPR), in particular you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, request the origin of their data, unless they were collected directly from you;
        • the right to correct incorrect data or to complete correct data (Art. 16 GDPR),
        • the right to have your data stored by us deleted (Art. 17 GDPR), provided that we do not have to comply with any statutory or contractual retention periods or other statutory obligations or rights for further storage,
        • the right to restrict the processing of your data (Art. 18 GDPR), insofar as the accuracy of the data is disputed by you, the processing is unlawful If you purchase products / services from partners via, the aforementioned rights towards our partners apply accordingly. If you want to assert the aforementioned rights against our partners, simply contact the respective partner directly, but you reject their deletion; the person responsible no longer needs the data, but you need them to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR,
        • the right to data portability acc. Art. 20 GDPR, i.e. the right to receive selected data stored by us about you in a common, machine-readable format, or to request that it be transmitted to another person responsible
        • the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

    You can assert the aforementioned rights to which you are entitled vis-à-vis us at You can assert the right to data portability in your customer account.

    You can also request information about your personal data stored by us here.

    5.2. Right to object

    Under the conditions of Art. 21 Para. 1 GDPR, data processing can be objected to for reasons arising from the particular situation of the person concerned.

    The above general right of objection applies to all processing purposes described in this data protection information, which are processed on the basis of Article 6 Paragraph 1 Letter f) GDPR. In contrast to the special right to object to data processing for advertising purposes, according to the GDPR we are only obliged to implement such a general objection if you give us reasons of overriding importance (e.g. a possible danger to life or health).

    5.3. Right of withdrawal

    If we process data on the basis of your consent, you have the right to revoke your consent at any time. The revocation of consent does not mean that the data processing carried out on the basis of the consent up to the time of revocation becomes ineffective.

    1. Data security

    All data transmitted by you personally, including your payment details, are transmitted using the generally accepted and secure SSL (Secure Socket Layer) standard. SSL is a secure and proven standard, e.g. is also used for online banking. You can recognize a secure SSL connection by the "s" appended to the http (i.e. https: // ...) in the address bar of your browser or by the lock symbol in the lower area of your browser.

    We also use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.



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