Terms of service
The presentation of the products on www. tessi-supply. com does not represent a legally binding offer, but a non-binding online catalogue. By clicking on the "Order now at the stated price" button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not yet represent acceptance of the contract. The purchase contract only comes into being through an express declaration or the dispatch of the goods.
2. Cancellation policy
Right of withdrawal
You have the right to cancel the contract with us or another seller on www. tessi-supply. com to revoke.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods or has.
To exercise your right of withdrawal, you can use a clear statement (e.g. B a letter sent by post, fax or e-mail) about your decision to withdraw from the contract
EV Smart Mobility GmbH
HRB Ulm: 740845
by means of a clear explanation (e.g. B a letter sent by post, fax or e-mail)
of your decision to revoke this contract. You can use thefor this
Use the attached model withdrawal form, which is not mandatory.
Consequences of revocation
If you withdraw from the contract, all payments received will be refunded to you. For deliveries with a goods value less than €50 you as the buyer bear the full return costs. The same means of payment will be used for this repayment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. Repayment may be refused until the goods have been returned or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to the respective seller without undue delay and in any case no later than fourteen days from the day on which you informed us of the cancellation of the contract. You will find details and instructions for a quick and uncomplicated return of the goods in the documents supplied. In particular, here you can find your return label and, in the case of shipments by courier, view the contact details of the carrier. The deadline is met if you send back the goods before the period of fourteen days has expired.
You do not bear any costs for returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
3. Exclusion/expiry of the right of withdrawal:
A right of withdrawal exists according to § 312g para. 2 BGB and a not in the case of contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer and it expires prematurely in the case of contracts for the supply of sealed goods which are are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Deliveries are generally only possible within Germany. Articles sold by us are always delivered by DHL/Hermes. Our partners may use other carriers. Items are only sold in normal household quantities.
Should the items delivered have obvious material or manufacturing defects, including transport damage, please report such defects immediately to us or to the employee of the forwarding agent who is delivering the items. However, failure to report this has no consequences for your legal claims. For all defects in the purchased item that occur during the statutory warranty period, the statutory claims for supplementary performance, for defect elimination/new delivery and - if the statutory requirements are met - the further claims for reduction or withdrawal as well as for damages, including compensation for the damage, apply at your choice the fulfillment and reimbursement of your futile expenses. If you have been granted a seller's guarantee, the details result from the guarantee conditions that are attached to the item delivered in each case. Warranty claims exist without prejudice to statutory claims/rights.
4 contact persons
In the event of queries or problems in connection with a delivery or a purchased item, teslasupply.
5 Validity of prices
The ones on www. tessi-supply. com prices are in euros (incl. the legal value added tax).
6 Delivery and shipping costs
Deliveries are only possible within Germany and the EU. The shipping method (package and the delivery conditions (in the case of forwarding) are part of the item information on the item detail page. The respective shipping costs for your order are listed in the shopping cart and in the overview before you click on the button "Order now at the stated price"
You can pay with all sellers by Paypal, credit card, direct debit, on account or Amazon Pay. There is no possibility of discount deduction.
We reserve the right to offer you only certain payment methods for the requested delivery, for example to secure our credit risk only those that correspond to the respective creditworthiness.
In individual cases, we reserve the right to deliver the goods only after a deposit has been paid. After receipt of the order, we will coordinate this with the customer.
8 Retention of title
The goods remain the property of the respective seller until full payment has been made.
9 Electronic Communication
You agree that the contract-related communication can take place in electronic form.
10 Alternative Dispute Resolution
The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform is accessible via the external link http://ec. Europe. eu/consumers/odr/. We are not obliged and unwilling to participate in dispute settlement procedures before a consumer arbitration board. The same also applies to our partners, unless something different results from the imprint on the seller detail page of the respective partner.
11 Contract language/storage of the order text
The contract is concluded in German. The order text is not stored by us and can no longer be called up after the order process has been completed. However, you can print out your order data immediately after sending the order.
12 Applicable Law
The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. If you are a consumer residing in the European Union, the law of the country in which you reside may also apply if mandatory provisions are involved.